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Category: Field Service

Customization DS1177: SVC Preventative Maintenance Service Type Swap

Customization DS1177

SVC Preventative Maintenance Service Type Swap

Problem Definition:

ACME is using Dynamics GP Field Service Preventative Maintenance. When generating Service Calls from Preventative Maintenance, they need to change the default Service Type, depending on a couple of rules … more...

Author adminPosted on August 23, 2024Categories Development, Field Service

Customization DS1045 Auto-set PO Buyer ID

Customization DS1045

Auto-set PO Buyer ID

Problem Definition

Acme needs to make the Buyer ID required on PO Entry. This requirement has been met by modifying the PO Entry window. However, that modification only applies when POs are created in … more...

Author adminPosted on April 13, 2020Categories Development, Field Service, Purchase Order Processing

SOP-RMA Link for Core Required Parts

DS1036

SOP-RMA Link for Core Required Parts

Problem Definition

ACME Co sells and services fire, sprinkler and security systems. Repair is an important part of the business. With some items, sale of a new part requires return of an old … more...

Author adminPosted on November 12, 2018November 13, 2018Categories Development, Field Service, Sales Order Processing

Consignment Inventory

DS1007

Consignment Inventory

Problem Definition

ACME Co makes generator powered lighting units used on construction sites. Each unit is lot numbered, and there is a quantity of 1 for each lot number (the lot numbers are effectively serial numbers). The … more...

Author adminPosted on November 12, 2018November 13, 2018Categories Development, Field Service, Inventory, Sales Order Processing

MFG and RMA Item Revision Levels

Summary of Requirement

ACME Co. plans to purchase two WilloWare products:

  • Purchase Order Revision Levels
  • Sales Order Revision Levels

In addition to the functionality that these two products provide, ACME requires additional features:

  • ACME would like the current Item Revision
… more...
Author adminPosted on July 25, 2016July 26, 2016Categories Development, Field Service, Inventory, Manufacturing, Purchase Order Processing, Sales Order Processing

SOP-to-MOP Enhancements

Summary of Requirement

The following requests are addressed:

  • Sales Document Holds
  • Sales Line Holds
  • Requested Ship Date Audit Trail
  • Customer Assigned Serial Numbers
  • MO Holds- ability to control if the hold removes the MO from MRP, CRP, both or neither
… more...
Author adminPosted on July 20, 2016Categories Development, Field Service, Manufacturing, Sales Order Processing

Assembly Serial Entry & Field Service Enhancements

Summary of Requirement

ACME Co. produces serial numbered units with several serial numbered subassemblies. Many of these items are from subcontractors and never go through ACME inventory.

GP Manufacturing is used to produce the complete unit, and many of the … more...

Author adminPosted on July 20, 2016Categories Development, Field Service, Inventory, Manufacturing

Service Call Requirements Visible to MRP

Summary of Requirement

ACME Co. utilizes the Service Call Management Module. Demand for Service Call parts does not appear as demand within the MRP module. ACME would like the Service Parts Requirements to show in MRP.

Design Specification

View design … more...

Author adminPosted on July 18, 2016Categories Development, Field Service, Manufacturing
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    • About WilloWare Development Services
    • Field Service
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  • Products by Series
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